Medallion Wine Club FAQ - Gracianna Winery

Gracianna Medallion Club FAQ

More details about our exciting wine club

Shipping and CA sales tax are added. You are taking possession of your wine in California.
Please have your wine shipped to a business address where someone 21 years or older can sign for it.
You are guaranteed to have priority access to our latest releases!
All wines and vintage chosen to be included in each club shipment are curated by the winemaker himself.
The club is the convenient way to take delivery to your home or office or your nearest UPS or Fedex location.
We’ll tell you it’s on the way—make sure your email or your gift recipient’s email is on file with us and we will send an email alert when your order has shipped.
Club shipments will be shipped by the 25th of the month, in March and October.
Club memberships are shipped until cancelled.
We accept cancellations 10 days prior to a shipment being sent (we cannot cancel an order that is already in the shipping queue.) Please call or email.
The Medallion club is an annual subscription membership; therefore a cancellation fee applies if the club is cancelled before the second shipment ($40 for Quattro clubs, $60 for Half-Case clubs, and $100 for Case clubs, charged to your card.)
A $25 Medallion fee is charged with your first order. Should you need to leave Gracianna, we’ll mail your Medallion to you prepaid.
During extreme hot and cold temperatures, the club shipment may be delayed to prevent any harm to our brilliant wines.
You can pick up your wine at our tasting room to save on shipping. Just let us know!

** Sorry, we cannot ship to North Dakota and Utah.

Why is it called the Gracianna Medallion Club?

Gracianna offers something no other winery in the world does. We create a handcrafted Personalized Medallion with your name, a message, or the name of someone you wish to honor and we affix it to your own vine in one of our vineyards. It is affixed to the vine as long as you are a member. You may come and visit your vine anytime (we love visitors!).

We are the only vineyard in the world where the vines wear jewels! You can see the first medallion with Gracianna and John Lasaga, the namesake of our winery, at the head of row 6 in our Mercedes Vineyard on Westside Road in Healdsburg. Medallions are earned upon membership in any of our clubs.

Can I give a wine club membership as a gift?

Yes, you are welcome to prepay a wine club membership as convenient gift! Gift recipients receive all member benefits as long as they are in good standing.

When is my wine club order shipped?

Your wine club is processed and shipped in April and October no later than the 25th of the month. During extreme weather conditions, we will delay the club shipment until the weather is suitable to ship your package using standard shipping.

How do I order more wine club wines and do I receive additional savings?

Yes! Wine club members may reorder any wine club wines as long as supplies last. We encourage you to sample your wines and reorder within 30 days for best availability. Medallion Club members are eligible to purchase wine at the savings they enjoy with their club, for example Case Club members receive 15% savings on their order.

How do I change my wine club address, credit card, etc.?

Easy!

If you need to update your credit card, shipping address or review upcoming or past orders, log in to your profile using the email used to sign up for the club: www.gracianna.com/profile/login
To quickly and easily access your account if you don’t have your password handy: www.gracianna.com/profile/magic-link
We are happy to do this over the phone or via email, please call 707-486-3771 or email us at the Tasting Room.

How do I cancel an ongoing club subscription?

To cancel your wine club subscription, you may do so online in your account or submit your request using the “Contact Us” area on the website or simply send a note to tastingroom@gracianna.net. You can also call 707-486-3771 to make your request by phone.

Please note that any wine club shipments that are already in process or in transit cannot be cancelled. In cases where shipments are already in process, your cancellation would take effect for the next shipment.

Since the Medallion Club is an annual subscription membership, a cancellation fee applies if the club is cancelled before the second shipment ($40 for Quattro clubs, $60 for Half-Case clubs, and $100 for Case clubs, charged to your card).